You Found Your Dream Team
Never again will you feel like it’s all on your shoulders when our Client Strategy and Service team becomes a true extension of your own.
SETTING THE STANDARD
Equal parts strategy & service
Our clients hire us for proactive leadership, not for taking orders. Yes, smart strategy is a big part of that. But so is sharp, responsive, timely customer service that makes our client’s lives easier. Our clients settle for nothing less. So that’s our standard.
Integrated marketing strategy
Integrating service area experts into a singularly focused marketing juggernaut is the mission of our team. And it starts with a deep understanding of our client’s business—and their customers.
- Competitive analysis
- On-site immersions
- Business reviews and deep-dives
- Strategy development
- Team dynamics and leadership
Client relationship
From strategic directors to daily task managers, our Client Strategy and Service Team is guided by five key principles that lead to successful client relationships.
- Team communication
- Clear expectations
- Quick & frequent feedback
- Straight talk
- Open minds
THE A TEAM
Buffalo client strategy & service
My escape is…
Getting lost in a book that is so good it’s hard to step back into reality
Abby Marrinan
Director
My escape is…
Leaving your comfort zone to experience something new
Callan Barr
Director
My escape is…
Anywhere, even my back porch, with family, friends and no distractions
Cassie Larrabee
Vice President
My escape is…
A good book and good music
Curry Hoats
Associate
My escape is…
Fully disconnecting from the fast pace of life to reflect and recharge
Jill Headley
Senior Vice President Partnerships
My escape is…
Any experience where I can be in the moment
John Kautz
Managing Director
My escape is…
Being on the water with the people I love
Josh D’Haene
Director
My escape is…
Spending time exploring outside
Lindsay Paulino
Senior Associate
My escape is…
Finding true happiness, comfort and peace of mind
Mark Hartzell
Senior Associate
My escape is…
Good friends, good music and a good golf course
Patrick Moree
Vice President
My escape is…
Finding a moment of joy in every day and cuddling with my cat Remy
Riley McDaniel
Manager
My escape is…
To travel the world
Tracy Hanford
Vice President
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Your dream team is right here and ready to go!